Trade Up / Trade In
A SIMPLE PROMISE
TO STAND BY ALL OF OUR BIKES EVERYONE OF THEM
A COMMITMENT
For us, sustainability is a long-term investment that begins with investing in quality products that last. We're dedicated to keeping every Vela on the road by repairing and refurbishing pre-loved models. It’s our commitment to our customers and to the planet. With this in mind, we commit to buying back any Vela.
Three simple steps
- Submit a Request
- Drop off bike at an authorized location*
- Receive store credit
THE FINE PRINT
| AUTHORIZED TRADE IN LOCATIONS | New York - Vela Bikes Brooklyn HQ |
| TRADE IN VALUE (ESTIMATE) | Vela Vento Vela 2 Vela 1 |
| TERMS & CONDITIONS | Trade-in values will vary based on the condition, year, and milage of your eligible trade-in device. Not all devices are eligible for credit. You must be at least 18 years old to be eligible to trade in for credit or for an Vela Gift Card. Trade-in value may be applied toward qualifying new device purchase. Actual value awarded is based on receipt of a qualifying device matching the description provided when estimate was made. Vela Bikes reserve the right to refuse or limit quantity of any trade-in transaction for any reason. Restrictions and limitations may apply. |
| CAN I SEND IN MY BIKE? | Not at this time, stay tuned for announcements later this year when we will open up the trade in program to the rest of our network. |
